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Managing Ransomware Risk: A Practical Guide for NZ businesses

Ransomware continues to be one of the most significant and costly threats to NZ businesses. The New Zealand Cyber Security Centre (ACSC) reports a steady rise in incidents, with SMBs being particularly vulnerable. Effective Ransomware Risk Management is no longer optional—it’s a critical business requirement.

Phase 1: Prevention & Preparation

Proactive measures are your strongest defence. LiquidIT’s experts recommend these foundational steps to significantly reduce the likelihood and impact of a ransomware attack:

  • Robust Backups: Follow the 3-2-1 rule (3 copies, 2 media types, 1 offline). A backup is only useful if it’s regularly tested for restoration.
  • Multi-Factor Authentication (MFA): Enable MFA on all critical accounts, especially email and financial platforms. It’s the single most impactful defense against credential theft.
  • Vulnerability Management: Keep systems patched. Use services like LiquidIT’s Vulnerability Management-as-a-Service to scan for and fix weaknesses before they’re exploited.

Immediate Actions During an Attack

If you suspect an infection, swift action is vital for Ransomware Risk Management:

  1. Isolate: Disconnect the affected device from the network immediately (unplug the ethernet or disable Wi-Fi).
  2. Never Pay: The ACSC and LiquidIT advise against paying ransoms. It doesn’t guarantee data recovery and funds further crime.
  3. Call Experts: Contact LiquidIT’s 24/7 Incident Response team to contain the threat and begin recovery.

Phase 2: Recovery & Reporting

Once the threat is contained, focus on a clean recovery. Wiping systems and restoring from offline backups ensures you aren’t re-introducing malware. Don’t forget your legal obligations—report incidents via ReportCyber and, if data was breached, notify the OAIC under the NDB scheme.

Building Resilience

Use every incident as a learning opportunity. Conduct a Security Maturity Assessment to align your defences with the ACSC’s government security baseline. Strengthening your overall security posture is the final, ongoing step in successful Ransomware Risk Management.

“A backup is only as good as its restore. Test your defenses before you need them.”

Need to audit your current security? Contact LiquidIT’s Cyber Security team for a maturity assessment today.


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